Privacy policy
General
Toon Collective Inc. DOB Toon Foods ("Company," "we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit, use our services, or make a purchase from www.toonfoods.com (the "Website") or otherwise communicate with us regarding the WebSite (collectively, the "Services").
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. By accessing or using any of the Services , you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.
What Information We Collect
We collect the following types of personal and non-personal information:
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Personal Information, including:
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Name, email address, phone number, mailing address
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Billing and payment details (processed by third-party payment providers)
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Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier
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Account login credentials
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Purchase history and order details
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Feedback, survey responses or product reviews
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Any imaged, videos, or content you choose to share with us
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Communication preferences (e.g., subscription status)
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Any other information you provide when interacting with us
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Non-Personal and Technical Information, including:
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Demographic information
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Location data (e.g., derived from your IP address)
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Login information, browser type, operating system
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Device identifiers and analytics data
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Statistical or aggregated information
How We Collect Your Information
We collect information through:
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Direct Interactions: When you make a purchase, create an account, or contact us.
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Automated Technologies: Through cookies, web beacons, and analytics tools.
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Third Parties: Such as payment processors and advertising partners.
Third Party Links
Our Website may contain links to third-party websites, plug-ins, services, or applications. If you click on these links or use these features, third parties may collect or share your data. Please be aware that these third parties have their own privacy policies. We do not control or accept any liability for these third-party websites or any third parties’ tracking technologies, and we strongly recommend reviewing their privacy policies before providing any personal information.
How We Use Your Information
We use your personal information for the following purposes:
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To process and fulfill your orders
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To provide customer support and respond to inquiries
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To improve our Website and services
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To personalize your shopping experience
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To send promotional offers (you can opt out at any time)
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To comply with legal obligations and fraud prevention
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In any other way we may describe when you provide the information.
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For any other purpose with your consent.
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To improve our website, products and services through internal analytics and performance monitoring
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To administer contests, promotions, surveys or other features
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. We may also use your information to contact you about goods and services that may be of interest to you, or to inform you about our own or third-party products and services that may interest you, as permitted by law. If you do not want us to use your information in this way, please use the unsubscribe mechanism at the bottom of our e-mails and/or e-mail us at info@toonfoods.com.
Sharing Your Information
We do not sell your personal information. However, we may share it with:
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Service Providers: Such as payment processors, shipping partners and other third parties to fulfill the purpose for which you provide it. These include vendors or other third parties who perform services on our behalf (e.g. payment processing, order fulfillment, shipping, customer service, email marketing, web hosting, and IT support). These service providers are contractually obligated to protect your personal information, use it only for the services we request, and not disclose or use it for other purposes.
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Business and Marketing Partners: To third parties to market their products or services to you if you have not opted out of these disclosures or to contractors, analytics and search engine providers that assist us with Website improvement and optimization and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. This may include displaying personalized ads, conducting remarketing campaigns, or understanding user behavior through tools like Google Analytics. You can opt out of certain data uses through ad settings or your browser.
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Affiliates: With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
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Legal Authorities: To comply with court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
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Transfer or Sale of Business: In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our customers and users is among the assets..
We may also disclose your personal information for any other purpose disclosed by us when you provide the information or otherwise with your consent.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.
Retention of Your Information
We keep your information only as long as necessary for business and legal purposes. Once no longer needed, we securely delete or anonymize your data.
Your Rights and Choices
Under Canadian privacy laws, you have the right to:
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Access, correct, or delete your personal information
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Withdraw consent for certain uses
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Opt-out of marketing emails
To exercise your rights, contact us at info@toonfoods.com
Security
Our website uses HTTPS encryption to help protect the personal information you provide when using our site. This ensures that data entered by visitors is securely transmitted between your device and our website. Toon Foods is hosted on Shopify Inc., which uses industry-standard security protocols and safeguards to protect your personal information. You can review the Shopify privacy and security policies here: https://help.shopify.com/en/manual/privacy-and-security
However, please be aware that transmitting information over the Internet carries inherent risks, and we cannot guarantee absolute security. Any transmission of personal information is at your own risk. We are not responsible for any circumvention of privacy settings or security measures on the Website.
Children's Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from minors.
Modifications to this Privacy Policy
We may update this Privacy Policy from time to time, and in such case, a new version will be published on our website. You are responsible for periodically visiting our Website and this privacy policy to check for any changes. Your continued use of our website after changes are made constitutes your consent to it. If we make material changes to how we collect, use, or disclose your personal information, we will provide you with additional notice (such as by posting a notice on our homepage or sending you an email, where appropriate).
International Users
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Toon Collective Inc. DOB Toon Foods