FAQs
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Toon is short for zaytoon, the Arabic word for olive.
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Right now, we only ship within Canada.
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Our shipping rates depend on where you’re located in Canada:
• Ontario: $10
• Quebec & Manitoba: $14
• Alberta & Saskatchewan: $18
• British Columbia: $20
• Remote & Northern regions: $25
Free shipping thresholds: Free shipping on orders over $100
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• Toronto & GTA: delivery usually takes 4–7 business days
• Rest of Canada: delivery typically takes 7–10 business days, depending on your province and carrier delays
Please note: We’re currently experiencing high demand and working hard to get every order out. Please allow up to 2 weeks for delivery. Thank you so much for your patience and support.
If you need a rush order, please email us at info@toonfoods.com - we’ll always do our best to accommodate. If your order is already placed and you’re worried about timing, reach out and we’ll take care of you.
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We work with local delivery partners across Toronto and the GTA, and offer local pickup from our warehouse in Etobicoke, ON. Pickup is available: Tuesdays and Fridays 11am - 3pm.
Pickup instructions are provided at checkout and once your order is ready. If you have any questions please reach out to info@toonfoods.com
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Since we sell food items, we don’t accept returns. But if something’s off, email us at info@toonfoods.com and we’ll make it right.
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Snap a photo and email us at info@toonfoods.com with your order number. We’ll take care of it.
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All of our products are vegan and halal friendly
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EVOO: Store in a cool, dark place
Molasses: Refrigerate after opening
Makdous: Keep in a cool, dark place. Once opened, use within 10 days if immersed in oil
Olive Oil Soap: Store in a dry place, out of the direct water stream
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Absolutely. Everything is small-batch and packaged with love. Add a note at checkout and we’ll include it in the box.
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Some of our goodies may contain or be made in facilities that handle allergens like wheat, sesame, nuts, or dairy. Check individual product pages for details.
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Every product is made in Lebanon by small family farms and local cooperatives who’ve perfected their craft for generations.